Frequently Asked Questions
1. What areas do you service?
We primarily serve Brisbane’s Centenary suburbs, including Indooroopilly, Ipswich, Kenmore, Forest Lake, Redbank, Goodna, Springfield, Jindalee, Jamboree Heights, Mount Ommaney, Riverhills, Westlake, Middle Park, Sinnamon Park and surrounding areas.
2. How quickly can you repair broken glass?
For standard glass types, we can often provide same-day or next-day repairs. Toughened glass typically requires about a week due to the manufacturing process, but we offer temporary boarding services in the meantime.
3. Do you provide free quotes?
Yes, we offer complimentary, no-obligation quotes. Contact us by phone or email, and we’ll promptly provide an estimate.
4. Can you assist with insurance claims?
Absolutely! We frequently assist customers with insurance claims by providing detailed quotes and documentation to support your claim process.
5. What types of shower screens do you install?
We offer fully framed, semi-frameless, and frameless shower screens, each customised to suit your specific bathroom layout and aesthetic preferences.
6. What’s the difference between laminated and toughened glass?
Laminated glass consists of two glass sheets bonded with an interlayer, providing strength and safety. Toughened glass is heat-treated for increased strength and shatters into small, safe pieces if broken.
7. Do you offer emergency glass repair services?
Yes, we prioritise urgent situations and offer emergency services to ensure your property remains safe and secure.
8. Can you replace doors and windows without significant disruption?
Yes, our professional installation process is efficient and minimally invasive, ensuring your daily routine is disrupted as little as possible.
9. Do you handle commercial glazing projects?
Yes, we offer comprehensive commercial glass services, including shopfront replacements, laminated glass installations, and emergency repairs.
10. Can you coordinate directly with tenants for real estate glazing work?
Absolutely. We’re happy to liaise directly with tenants to arrange convenient appointment times, simplifying the process for property managers and agents
